FEHLER:
Nach der Umstellung auf einen neuen Router synchronisiert die NAS keinen Daten zur Cloud.
LÖSUNG:
Durch die Routerumstellung hat sich die Router IP geändert und die statische IP in der NAS ist nicht mehr aktuell. Ein klassisches DNS Problem, dass man nur im Logfile nachvollzogen werden kann. Die NAS verhält sich ganz normal und es dauerte schon recht lange zu entdecken, dass das Problem nicht im CloudSync liegt.
[HiDrive][HiDrive 1] Exception occurred while backing up data. (Failed to resolve the destination address. Please check the DNS setting is correct.) Error 13/05/2024 00:02:02 SYSTEM [HiDrive][HiDrive 1] Failed to run backup task. Error 13/05/2024 00:01:59 SYSTEM [HiDrive][HiDrive 1] Exception occurred while backing up data. (Failed to resolve the destination address. Please check the DNS setting is correct.) Error 06/05/2024 00:02:00 SYSTEM [HiDrive][HiDrive 1] Failed to run backup task. Error 06/05/2024 00:01:57 SYSTEM [HiDrive][HiDrive 1] Exception occurred while backing up data. (Failed to resolve the destination address. Please check the DNS setting is correct.) Error 29/04/2024 00:03:11 SYSTEM [HiDrive][HiDrive 1] Failed to run backup task. Error 29/04/2024 00:03:08 SYSTEM [HiDrive][HiDrive 1] Exception occurred while backing up data. (Failed to resolve the destination address. Please check the DNS setting is correct.) Error 22/04/2024 00:01:26 SYSTEM [HiDrive][HiDrive 1] Failed to run backup task. Error 22/04/2024 00:01:21 SYSTEM [HiDrive][HiDrive 1] Exception occurred while backing up data. (Failed to resolve the destination address. Please check the DNS setting is correct.) Error 15/04/2024 00:02:57 SYSTEM [HiDrive][HiDrive 1] Failed to run backup task. Error 15/04/2024 00:02:55 SYSTEM [HiDrive][HiDrive 1] Exception occurred while backing up data. (Failed to resolve the destination address. Please check the DNS setting is correct.) Error 08/04/2024 00:01:28 SYSTEM [HiDrive][HiDrive 1] Failed to run backup task. Error 08/04/2024 00:01:26 SYSTEM [HiDrive][HiDrive 1] Exception occurred while backing up data. (Failed to resolve the destination address. Please check the DNS setting is correct.) Error 01/04/2024 00:01:59 SYSTEM [HiDrive][HiDrive 1] Failed to run backup task. Error 01/04/2024 00:01:56 SYSTEM [HiDrive][HiDrive 1] Exception occurred while backing up data. (Failed to resolve the destination address. Please check the DNS setting is correct.) Error 05/02/2024 00:02:16 SYSTEM [HiDrive][HiDrive 1] Failed to run backup task. Error 05/02/2024 00:02:12 SYSTEM [HiDrive][HiDrive 1] Exception occurred while backing up data. (The backup service is not running. Please check the backup service settings or the firewall settings.) Error 29/01/2024 00:02:01 SYSTEM [HiDrive][HiDrive 1] Failed to run backup task. Error 29/01/2024 00:01:58 SYSTEM [HiDrive][HiDrive 1] Exception occurred while backing up data. (The backup service is not running. Please check the backup service settings or the firewall settings.)